Frequently Asked Questions
Find answers to common questions about our cleaning services, scheduling, and what you can expect from Self-Maid. If you need more information, our team is always happy to help.
Have Questions? We’re Here to Help
Find helpful answers about our cleaning services, scheduling, and what you can expect from Self-Maid. We’re committed to making the process simple, clear, and stress-free.
We offer a range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, post-construction/remodel cleaning, vacation rental cleaning, and more. For more information on the services we offer, click here.
You can book a cleaning service by visiting our website and tapping "book a walkthrough" and filling out our quote form, calling our office, or texting us.
We currently serve Lincoln County and surrounding areas. Please check our Google Business page for more details.
We offer one-time deep cleaning services as well as weekly, biweekly, and monthly cleaning services.
Our pricing depends on the type and size of the job. You can get a free quote by using our online booking tool or contact us directly to schedule a walkthrough of your home or business.
We accept various payment methods, including cash, check, and card. If you choose to pay with a card, there is a 5% processing fee.
Yes, we offer seasonal promotions and discounts for new clients. Please check our promotions page for current offers.
We use high-quality, professional-grade cleaning products to ensure a thorough clean.
No, our team brings all necessary cleaning supplies and equipment.
Our cleaners are trained professionals with at least two years of professional cleaning experience, and we conduct regular team meetings to ensure the highest standards of service that are consistent every time.
Yes, all our cleaners are fully insured and bonded for your peace of mind.
We conduct thorough background checks, interviews, and training to ensure our cleaners are trustworthy and professional.
Customer satisfaction is our top priority. If you're not satisfied, please contact us within 24 hours, and we'll address the issue promptly free of charge.
We recommend booking at least 48-72 hours in advance, but next-day services may be available depending on our schedule.
Yes, we offer customizable cleaning plans. Please let us know your specific needs when booking. You can also check out our add-on services here.
It's up to you. You can be home during the cleaning, or you can arrange for our team to access your home while you're away. Just make sure to leave us the access information to your home so you aren't charged a cancellation fee!
Yes, we offer customizable cleaning plans. Please let us know your specific needs when booking. You can also check out our add-on services here.
Yes, we offer flexible scheduling, including weekends, to accommodate your needs. You can see our hours here.
A: No. You will never be asked to keep a card on file. We offer flexible payment options including cash, check, & several online payment options.
A: No. Self-Maid Cleaning Services, LLC. offers contract-free cleaning services and flexible scheduling. You can cancel services at any time with no penalty.
A Cleaner Space in 3 Simple Steps
Creating a cleaner and more organized space doesn’t have to be difficult.
Request a Quote
Tell us about your home or business and what you need cleaned.
Customize Your Cleaning
We'll work out the service and schedule that fits your space.
Enjoy Your Clean Space
Our team handles the cleaning, so you don't have to.